"In mid 2007, we hired e3 Strategies to help us define and develop a training program for mid-level managers. They were extremely helpful in analyzing our needs assessment data, assessing our existing management programs and defining learning paths for three distinct levels of managers. In addition, Stephanie Eskins-Gleason researched alternatives for the development of a new blended program, and was a key player in its design, development, piloting and delivery. Thanks to her efforts we have successfully launched the program and have consistently received high praises from participants. We have continued to work with e3 Strategies since then on subsequent programs."

Diane Rhodes-Michaely,
Director of Learning Strategies, NRECA

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National Rural Electric Cooperative Association

e3 Strategies developed and implemented a certificate program to meet the training needs of electric cooperatives who want to develop the skills of their mid-level managers and increase team performance.

Challenge: Develop a certificate program to meet the training needs of electric cooperatives who want to develop the skills of their mid-level managers and increase team performance. Focus groups with CEOs and mid-level managers identified skills gaps among the mid-level management group. Existing training programs, attended by many mid-level managers because they lacked better options, did not accommodate their specific professional development needs.

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Solution: Understanding how the intermediate management group's needs differed from supervisors and senior managers was key to success in this project. e3 Strategies targeted the mid-level management audience and helped NRECA define the knowledge, skills, and behaviors (competencies) necessary for success and growth at that level.

Keeping the needs of mid-level managers at the forefront of strategy, curriculum development, and implementation maximized marketability for NRECA, ensuring a balance between building competencies within the workforce and generating revenue.

e3 Strategies designed and implemented eight courses in communications and management, including performance management, teamwork, and change management, to name a few.
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